Placement Programme for Career Gap Candidates
A structured Service Desk / Technical Support Training & Placement programme for candidates with career gaps, freshers, and professionals who want to restart or re-enter the IT industry through IT Infrastructure roles.
Career Gap Friendly
Designed for candidates with 1–10 years of break who want a smooth, guided restart into the IT job market.
IT Infrastructure Entry
Enter the IT industry through Service Desk / Technical Support roles – no coding, purely technical & process-based.
Future IT Growth
After 1–2 years experience, you can upskill and move to Cloud, DevOps, Security, Networking, or Software roles.
About the Programme
This programme is for candidates who have a gap in their career or are not getting IT calls due to outdated skills or profile. Aspro Jobs helps you restart through Service Desk / Technical Support roles in leading MNCs.
The work is purely technical (IT Infrastructure, networking & user support) – not sales or marketing. With proper training and good English communication, MNCs are open to hiring career gap candidates.
What You Will Learn
- IT fundamentals & how IT Infrastructure works in MNCs
- Networking basics – IP, DNS, DHCP, VPN, connectivity issues
- Windows user support, basic Linux / Mac overview
- System, hardware & performance troubleshooting
- Email / Outlook & common application support
- Ticketing workflows (ServiceNow / JIRA type tools)
- How to handle incidents, requests & escalations
- Customer communication (voice & non-voice)
- Mock interviews & scenario-based practice
Roles You Can Move Into
- IT Helpdesk / Service Desk Engineer
- Technical Support Associate / Analyst
- IT Support Engineer (Voice / Non-Voice)
- Desktop Support / L1 Support Engineer
- Technical Customer Support (not sales / marketing)
Eligibility
- Education: Any degree
- Career Gap: 1–10 years gap accepted
- Communication: Excellent English communication is mandatory
- Work Type: Voice / Non-Voice (no sales / marketing)
- Shifts: Should be open to rotational shifts
- Mindset: Willing to learn, practice & work in IT support
Salary & Companies
- Fresher-level Salary: Starts from 2.4 LPA
- Experienced Range: Typically 3 – 5 LPA
- Domain: Service Desk / Technical Support (IT Infrastructure)
- Companies: CSS Corp, Accenture, HP, 24/7, Trigent & other MNCs
Not sure if this programme suits your profile?
Chat with Aspro Jobs Team